Frequently Asked Questions (FAQ)
1. What makes Freshly TaylorD razors unique?
Our razors are crafted with precision using German technology and SANDVIK Sweden Stainless Steel for all blades. The weighted handle ensures a firm grip, while the fractionally distributed 5-blade cartridges provide the smoothest shave, minimizing irritation. Additionally, our 45° pivoting head and lubricating strip with Aloe & Vitamin E protect your skin.
2. How often should I change the razor cartridges?
Each razor cartridge delivers a sharp, clean shave for up to 4-5 uses. Depending on your shaving frequency, a pack of 4 cartridges can last up to a month. You can customize your delivery schedule to ensure you always have fresh blades on hand.
3. Are Freshly TaylorD razors suitable for all skin and hair types?
Absolutely! Our razors are designed to cater to all skin and hair types, providing a smooth and irritation-free shaving experience for everyone.
4. How can I customize my shaving kit?
While the razor handle itself is not customizable, our razor sets are designed to offer flexibility. Each starter kit includes a razor handle, four razor cartridges, and a reusable mesh traveling case. As we expand, we'll be adding new products to make your grooming routine even better.
5. What is your commitment to sustainability?
We care about the environment. While our razor cartridges are disposable, our weighted razors and stands are built for continued use. Additionally, our shaving sets are packaged in reusable mesh cases to minimize waste.
6. How do I subscribe to Freshly TaylorD?
Subscribing is simple! Visit our website, select your preferences, and choose a delivery frequency that suits your needs. Enjoy the convenience of having premium grooming products delivered right to your door.
7. Are there any current promotions?
Yes! We frequently offer promotions to help you save. Currently, you can enjoy 15%-20% off all starter kits. Check our website for the latest deals and discounts.
8. How can I get in touch with customer support?
Our friendly customer support team is here to help. You can reach us via email or through the contact form on our website. We're dedicated to ensuring you have the best experience with Freshly TaylorD.
9. Can I pause or skip a delivery?
Absolutely! You have full control over your subscription. If you need to pause or skip a delivery, simply log in to your account and adjust your delivery schedule as needed.
10. Do you have any partnerships or collaborations?
While we can't share specific details just yet, we're excited about partnering with local and small business brands to bring you even more personalized grooming products. Stay tuned for updates!
11. Do you offer international shipping?
Currently, Freshly TaylorD ships nationwide across the USA. We are working on expanding our reach to serve customers internationally in the near future. Stay tuned for updates!
12. What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and soon, Solana Pay. Our goal is to make your shopping experience as convenient as possible.
13. Can I give Freshly TaylorD as a gift?
Yes, you can! Freshly TaylorD razors make a perfect gift for friends and family. Simply choose the gift option at checkout, and we'll take care of the rest. Your recipient will receive a beautifully packaged grooming set that they’ll love.
14. What should I do if I receive a defective product?
We strive for perfection, but if you receive a defective product, please contact our customer support team immediately. We’ll resolve the issue quickly by offering a replacement or refund, ensuring your satisfaction.
15. How can I stay updated on new products and promotions?
Follow us on social media and subscribe to our newsletter for the latest updates, exclusive offers, and sneak peeks of new products. Be the first to know about everything happening at Freshly TaylorD!